I imagine that I will title a lot of blog entries ‘Interesting’, but one of my co-workers gave me an article out of a magazine called “EdDealer.” The article is called “21 tips for a better store experience” by a guy named Doug Fleener.
The 21st tip is “Smile!” and on the surface it seems silly, like a throw away feel good kind of a thing, but if you think about it, it really makes sense. I mean, how many times have you gone into a store and behind the counter was a grim-faced teen greeting you with a scowl? One time my wife and I went to the movie and they had a place to buy ice cream. My wife wanted a milk shake so we went to the counter and asked for one. The 2 girls behind the counter were talking and looking at their cell phones (I think cell phone should be banned from the place of business, but that is for another discussion).