Your brand is your reputation. The visual elements are those aspects that communicate your values. Logos, fonts and colors are the fundamental building blocks of creating a reliable DNA for your brand, but they are only the beginning.
It bears repeating: shoppers choose brands they trust. Maintaining consistency is paramount to this effort. For instance, if you are projecting your business as accessible and down-to-earth, wood materials reinforce that messaging, whereas glass and metal convey a very different message.
Ultimately your clientele should drive the look and feel of your branding components. Fitting design and materials to match the expectations of your customer base and creating an environment where they are comfortable is the goal.
Know Yourself
What is your mission? Whether it is Coca-Cola making taste buds dance with the “Real Thing,” Apple inspiring people to “Think Differently,” or Nike encouraging the average person to “Just Do It,” these are brands that understand their respective purpose and can express it succinctly.
When you know who you are and what you are about, the result is a focused brand that grows in value. Achieving clarity is vital to the success of your business. It liberates you from distractions that can be costly, and helps you to cement connections with those shoppers you are endeavoring to attract and convert into loyal repeat customers.
Know Your Customers
Once you have clarity, you can market yourself more effectively. Central to this aim is managing your customers’ expectations. This means being a dependable source for whatever it is they are looking to buy from you.
If you are targeting high-end shoppers, then you can reinforce your brand by selecting materials and finishes that are appropriate for those customers. Glass display cases and metal gridwalls project refinement more than wooden crates and enamel finishes. Since you are seeking to build trust with clientele and earn their loyalty, it is vital to maintain your focus of these core tenets of branding consistency.
Cutting corners on these details could mean cutting into sales. Spending slightly more on equipment and fixtures compatible with the expectations of your customers is an investment in your business and a reassuring necessity for your patrons.
Ensure a Seamless Fit
Your brand is intangible, but it is the physical elements that underline your reputation. For example, if you broadcast yourself as a store for the “ordinary” woman, then displaying only mannequins and sizes that fit slender builds will likely deter many plus-size ladies. Know who your audience is and seamlessly fit your design elements to accommodate your market segment. This can help you immeasurably to create repeat customers and expand your profit margins.
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