People feel comfortable working in an environment in which they can make suggestions or alert management to potential or existing problems without fear of repercussions. A wall mounted drop box is a great way to allow employees the opportunity to express concerns or suggestions, anonymous or not, while feeling secure that coworkers won’t have access Read More …
We went over some interesting window display ideas in a previous blog entry that I hope you found useful and here are a few more ideas to keep your window displays interesting and draw in more customers. Phone a friend. Or, in this case, phone a vendor. The vendors who sell you merchandise will be Read More …
Have you ever walked into a store and it just seemed kind of…meh? The displays are nice, the staff is friendly and the product is good but the store still seems to be lacking? Well, what kind of lighting did it have? Was it dim, was it too bright, were spotlights used ineffectively? We need Read More …
Few things are more frustrating than having people steal merchandise right out from under your nose. That’s your livelihood they’re messing with! Keep reading to find out how you can stop these thieves in their tracks. Sales staff – the first line of defense. I’ve said it before and I’ll say it again: approach customers, Read More …
Okay, so you’ve got customers in your store, happily shopping and browsing your merchandise. Uh-oh, their arms are full…what to do, what to do? Well, offer them a shopping basket or shopping cart, of course, so they can keep on shopping in comfort! Shopping baskets are great for those quick in-&-out shopping trips and for Read More …
You work hard for your money so make sure the money you receive isn’t counterfeit. Although the government has modified bills to make it more difficult for thieves to counterfeit, the thieves have gotten pretty crafty at faking bills. Counterfeit bills are circulating throughout the U.S. so a counterfeit detector is necessary for any business. Read More …
Have you ever gotten whiplash in a retail store? You know, when you walk into the store and slowly start taking in the layout and merchandise when a gaggle of sales clerks at the counter or a clerk at a display across the store yell out “Hi, howyadoin’today?” Then you have to look around to Read More …
Even in this age of on-demand movies and downloadable music, we still love our discs, those little spheres of escape and entertainment. We’ve lovingly compiled a library of tunes, games and movies that we can turn to in times of stress, boredom, excitement and joy so it’s frustrating when one of our little friends goes Read More …
We are all aware that “cash money” is a universal language but in case you haven’t noticed, many people are now fluent in speaking “credit card”. Paper or plastic doesn’t just refer to bags any more! The question is, are you speaking your customers’ language? There is no doubt that people like to have choices. Read More …
Pump up the volume of impulse items you sell, that is. We covered the yummy goodness of chocolate and candy impulse items last week but now let’s explore some impulse sale techniques.Make the impulsive human nature work for you. Customers standing in line waiting to check out have already made the decision to purchase something, Read More …