With back-to-school here, plenty of parents are sending their kids off to college and wondering if they’ll remember to eat right, brush and floss, and generally care for themselves in the absence of their lifelong caregivers. What can businesses do to help ease the natural anxieties of parents and meet student needs simultaneously? Enter the Read More …
Understanding the psyche of a shopper may seem impossible, but there are actually several simple principles that can guide you toward retail success. Here are a few tips and tricks to help you create a retail environment geared toward enticing shoppers to spend. Keep it Simple Consumers want choices, but how many? There’s a psychological Read More …
Physical retail, like many things that have been pronounced dead, continues to thrive. For example, literature has been declared dead dozens of times, and yet, despite the incursion of television, internet, and a myriad of other forms of entertainment, people still continue to enjoy good books, albeit often in digital formats these days. Physical retail Read More …
Your first thought when it comes to using psychology to increase sales and revenue might be of painting the roses red, so to speak. The human brain is attracted to certain colors more than others, and this could be used as a means to bring in business and drive sales. There’s an easier way to Read More …
Serving the public means you naturally want to impress customers from the moment they walk in the door (or even earlier, with storefront displays, signage, and more). You have to be careful, however, about hitting shoppers or clients with a hard sell or your best products right when they enter, because it takes time for Read More …
You spend a lot of time and money creating products and services designed to add value and convenience to the lives of your customers. You present and market these products in keeping with your branding, finding ways to attract interested consumers, increase awareness and demand, and create a community of patrons. How does the consumer Read More …
As a retailer, it’s not always easy to know what customers want or how to provide them with an overwhelmingly positive experience. Unfortunately, if you want to enjoy long-term success, you have to try and you have to hit the mark more often than not. This means finding ways to understand the customer experience, empathize Read More …
Trying to nail down one exact reason why your customers stay or leave is really an exercise in futility. Whatever causes the change in your customers’ minds, though, creates churn for your business. And, yes, customers will invariably change their minds. As your business grows and evolves, so do your customers. Sometimes, these two things Read More …
Think about a favorite movie. If asked, you might recall important plot points. At the very least, most people are likely to remember the climax, or peak moment of the film, along with the ending. Everyone recalls the scene in Jaws when the shark explodes into smithereens, followed by the twist on the classic movie Read More …
After long months of howling winds and hibernation, spring arrives, complete with balmy breezes, bird songs, and nature’s invitation to step outside and enjoy the warmer temps. As a retailer, you need to start thinking about what you can do to encourage revived consumers to set foot in your store once they’ve emerged into the Read More …