People are everything in a retail business, especially your customers. Getting customer feedback in this day and age is a crucial factor in making your store successful. In retail solutions, many business owners must pay more attention to what mainly serves their clientele. Read on for more on how Specialty Store Services can help you Read More …
For retail businesses, creating a safe, appealing setting for shoppers has always been a top priority, but health and safety concerns have become even more important in recent months, with all the fears regarding the spread of COVID-19. While some businesses have closed because of “shelter at home” orders that affect non-essential businesses, others are Read More …
When it comes to brick-and-mortar retail, it’s no longer enough to rely on time-tested strategies that have served businesses for decades. With online shopping offering convenience and cut-rate pricing, you need to do more to entice shoppers out their front door and into your store. You need to deliver an irresistible experience. How can you Read More …
The vast majority of consumers encounter new brands because they already have an interest in the products or services a company offers. In other words, they’re looking for you. Some may stumble across your retail location by accident, and others may be referred by trusted family members or friends, but most will find you when Read More …
We all know the internet has changed how we interact with information, most notably how easily we access it and how quickly we share it. As a business owner, you can’t afford to ignore the power of word of mouth marketing in online and social media spheres. Information has become a social currency, and you Read More …
You may have heard the adage “giving is getting” or “giving is receiving.” As a retail business owner, you might not put much stock into this concept. After all, you’re a for-profit business entity. If you gave stuff away, you wouldn’t be in business long. Yet, when it comes to partnering with and supporting charitable Read More …
Going into the busy holiday shopping season, most retail business owners have all kinds of plans for promotions intended to make the most of this consumer smorgasbord. Although nearly everyone is out shopping for holiday gifts, businesses face tough competition for consumer dollars thanks to abundant sales and promotions aimed at undercutting competitors. Gift cards Read More …
You spend a lot of time and money creating products and services designed to add value and convenience to the lives of your customers. You present and market these products in keeping with your branding, finding ways to attract interested consumers, increase awareness and demand, and create a community of patrons. How does the consumer Read More …
As a retailer, it’s not always easy to know what customers want or how to provide them with an overwhelmingly positive experience. Unfortunately, if you want to enjoy long-term success, you have to try and you have to hit the mark more often than not. This means finding ways to understand the customer experience, empathize Read More …
Trying to nail down one exact reason why your customers stay or leave is really an exercise in futility. Whatever causes the change in your customers’ minds, though, creates churn for your business. And, yes, customers will invariably change their minds. As your business grows and evolves, so do your customers. Sometimes, these two things Read More …