There’s something to be said for the franchise mindset, whereby every store looks the same so that consumers encounter consistent layout and design no matter where they shop. This also helps brands to create an image that resonates with their customers. On the other hand, you also want to stand out as a retailer. You Read More …
You may have heard the adage “giving is getting” or “giving is receiving.” As a retail business owner, you might not put much stock into this concept. After all, you’re a for-profit business entity. If you gave stuff away, you wouldn’t be in business long. Yet, when it comes to partnering with and supporting charitable Read More …
Going into the busy holiday shopping season, most retail business owners have all kinds of plans for promotions intended to make the most of this consumer smorgasbord. Although nearly everyone is out shopping for holiday gifts, businesses face tough competition for consumer dollars thanks to abundant sales and promotions aimed at undercutting competitors. Gift cards Read More …
The days of rum-running or bootlegging moonshine have long since passed. The end of prohibition may have legalized liquor sales, but it also brought about a laundry list of regulations that must be followed if you plan to engage in liquor sales of any kind. Owning and operating a liquor store could bring you a Read More …
The long days of summer are coming to a close and soon the air will turn chilly, the leaves will crunch underfoot, and we’ll switch from refreshing iced tea and lemonade to creamy cocoa and tart apple cider. As customers begin to bundle and prepare for the colder months, it’s time to turn your attention Read More …
Holiday internet sales continue to soar as consumers demonstrate their increasing preference to make online purchases. The result: merchants are discovering that Black Friday marketing strategies can be modified and extended throughout the holiday shopping season. Recent data by leading retail analysts indicates that holiday shoppers are continuing to choose Cyber Monday deal surfing over Read More …
You spend a lot of time and money creating products and services designed to add value and convenience to the lives of your customers. You present and market these products in keeping with your branding, finding ways to attract interested consumers, increase awareness and demand, and create a community of patrons. How does the consumer Read More …
Beauty salons are largely a service industry, but many bring in extra cash with displays that offer salon-quality products so that customers can purchase the same items their stylists and manicurists use on their hair and nails. When you’re setting up shop, ordering furniture, and deciding how to lay out your location, you need to Read More …
As a retailer, it’s not always easy to know what customers want or how to provide them with an overwhelmingly positive experience. Unfortunately, if you want to enjoy long-term success, you have to try and you have to hit the mark more often than not. This means finding ways to understand the customer experience, empathize Read More …
Trying to nail down one exact reason why your customers stay or leave is really an exercise in futility. Whatever causes the change in your customers’ minds, though, creates churn for your business. And, yes, customers will invariably change their minds. As your business grows and evolves, so do your customers. Sometimes, these two things Read More …