There is no standard formula when it comes to Social Media. You will never know how your customers are going to respond to a tweet, a pin, an Instagram pic or a Facebook post until you do it. When you tap into something that works and your customers connect, they will start reposting and ‘liking’ Read More …
A great retail business can suffer at the hands of unhappy and unproductive employees. Without their consistent efforts on a day-to-day basis, everything else you do in your retail store can take a backseat. After all, if customers think they will receive poor service or run into rude employees, they will avoid your store. There Read More …
As a retailer, you have a lot of competition. With so-called ‘big box’ stores, with online retail giants and other local businesses it can be difficult to get ahead. In other words, the competition is literally all around you, in every direction. So how do you stand out from such a big crowd? By going Read More …
Hangers are more than functional fixtures of your retail operation. They can represent your brand—for better or worse. Displaying a high-quality item on a cheap plastic hanger can erode its value in the eye of the discerning shopper and degrade sales. Conversely, presenting a more ordinary piece of apparel on a high-quality hanger can promote Read More …
The choices you make while designing your retail space can greatly impact your success or failure in the long run. Consistently making sales is about having great products and fair prices and presenting those products to your customers in such a way that leads them toward making a purchase. Presenting an organized, relaxing, and comfortable Read More …
Do you use gridwall or slatwall in your retail space? If so, why did you choose one over the other? For many store owners and managers, there wasn’t actually much thought put into this choice. Instead, they simply went with what was available—or what was on sale—when the store was furnished. Using the wrong product Read More …
Your brand is your reputation. The visual elements are those aspects that communicate your values. Logos, fonts and colors are the fundamental building blocks of creating a reliable DNA for your brand, but they are only the beginning. It bears repeating: shoppers choose brands they trust. Maintaining consistency is paramount to this effort. For instance, Read More …
In many ways, counter displays represent the ‘moment of truth in a retail setting. This is where money changes hands, and potential buyers become actual customers. You want your customers to pay for the goods they have picked out from around the store, but you would also like to upsell them on an additional product Read More …
Starting a new apparel business is often exciting and challenging at the same time. If you are like most startups, you are trying to figure out how to outfit your retail space tastefully and economically. Fixtures and equipment run the gamut of quality and price. You want durability and style, but what do you actually Read More …
Does it feel like customers are just in and out of your store in a matter of seconds? Here are 7 tips that can help keep customers in your store longer and buy more. The longer customers stay in your store the greater the chance you have to expose them to all your merchandise, develop Read More …